中文
  • Letter from the Street
  • Donation

24 Hours Hotline: 90881023

Office Address
Youth Outreach Jockey Club Building, 2 Holy Cross Path, Sai Wan Ho, HK
Tel: 2384 3531 or 2622 2890
Fax: 2804 8622
Email: yoenquiry@yo.org.hk
[Banner Image]

Donation FAQs

How do I donate to Youth Outreach (YO)?

Regular Donation
You can donate by credit card or use direct debit, please fill in the donation form and send the original copy to Fundraising & Communication, 5/F, Youth Outreach Jockey Club Building, 2 Holy Cross Path, Sai Wan Ho, HK.

One-time donation
You can click here to make an online donation by credit card. For other payment methods, please click here.

*Donations are non-refundable.

Are there any bank charges on credit card donations?

There are bank charges to YO for all types of credit cards. Donors do not need to pay any fees.

When will my account be debited for regular donation (monthly / quarterly / annually)?*
How to cancel my regular donation (monthly / quarterly / annually)?

Donation Method Donation Processing Date (Monthly / Quarterly / Annually) If you would like to cancel your
monthly / quarterly or annually
donation starting from the current month / quarter / annual, please notify us
Autopay via Direct Debit Authorization Monthly donation:Around the 28th or 29th of each month
Quarterly donation:Around the 28th or 29th of Mar, Jun, Sep and Dec.
Annually donation:Around the 28th or 29th of Mar.
On or before the 8th of the current month
Autopay via Credit Card Monthly donation:Around the 6th or 7th of each month
Quarterly donation:Around the 6th or 7th of Mar, Jun, Sep and Dec.
Annually donation:Around the 6th or 7th of Mar.
At least 5 business days prior to the Donation Processing Date
*Bank account autopay is only applicable to bank account in Hong Kong

Will I get a receipt for my donation?

YO will issue a receipt for all donations of HK$100 or above (Tax deduction is only applicable to Hong Kong resident).

Please provide the following information when you fill in the donation form or donate by other methods in order to facilitate the issuance of receipt: Name of donor, Postal address, contact number and email.

A screenshot of the successful payment page and email to yodonation@yo.org.hk or WhatsApp to 9499 7705 (if any).

For one-off donation, a donation receipt will be sent about 2 weeks following the date of your donation.

For regular donation (monthly/quarterly/annually), a donation receipt will be issued after the end of each financial year in every April or May for your entire year's donation.

Does the donor name printed on the receipt have to be the same as the account holder related to the donation?

Not necessarily. The donation receipt will be issued according to the donor name and details specified on the donation form or provide a screenshot of the successful payment page with donor information to YO via email (yodonation@yo.org.hk) or WhatsApp to 9499 7705.

How to update donor's information?

Please send your updated information via mailing to Fundraising & Communication, 5/F, Youth Outreach Jockey Club Building, 2 Holy Cross Path, Sai Wan Ho, HK, email to yodonation@yo.org.hk, WhatsApp to 9499 7705 or fax to 2804 8623.

Does YO post newsletter to donor?

YO will post newsletter quarterly to donor who agree to receive YO information.

How does YO use my personal information?

YO takes the privacy of your personal information very seriously.

More information: https://www.yo.org.hk/en/legal-privacy-policy.html

Can I refuse or receive more information about YO?

If you would like to refuse or receive YO information, please contact 2513 0026 or email to frcenquiry@yo.org.hk.